(4.0 / 5)4+ Ratings

American Frame Reviews

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Overall Rating

4.0

4 Reviews

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About American Frame

American Frame is a custom framing company that has been in operation since 1973. It offers a wide range of museum-quality art frames, including solid woods and modern metals, all of which are individually custom-cut to exact specifications. The company provides DIY frame kits, fine art printing services, and a variety of framing tools and accessories.

Key features include:

PrecisionCut™ frames for a perfect fit
High-quality giclee printing for fine art and photography
Fast turnaround times, with most orders shipping within three business days
No minimum orders, allowing flexibility in size and quantity
Volume discounts for bulk orders
Free shipping on orders over $199 within the contiguous 48 states
Eco-friendly practices committed to sustainability

American Frame simplifies the custom framing process, making it accessible and exceptional for everyone.

American Frame Pros & Cons

Pros of American Frame:

Quality and Customization: Known for framing style and quality that makes for gallery-worthy presentations, highly customizable packages.
Customer Reviews: Over 15,000 verified Trustpilot reviews, with many customers praising the quality and care of packaging.
Convenience: Offers free samples of all frames and mat boards, allowing customers to assess the color and quality before making a purchase.
Professional Service: Provides professional custom picture framing, fine art and photo printing, both online and in person.
Quick Shipping: All orders are handcrafted in Maumee, Ohio, and shipped within 2 business days.

Cons of American Frame:

Customer Service Issues: Some customers have reported issues with the customer service department, such as miscommunication about orders.
DIY Assembly: Some products require DIY assembly, which might not be suitable for all customers.

Additional Information:

Online Experience: The online framing engine allows customers to design and order custom frames with no guesswork, offering countless options and room to experiment.
Physical Showroom: For those near Maumee, Ohio, there is a Showroom and Learning Center where customers can view hundreds of frames, mats, and other materials, receive framing advice, and get 1-day custom framing service.

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American Frame Customer Reviews (4)

0/5

Csenge Csikós

Verified Buyer

Jul 30, 2024

Albert Convery

Verified Buyer

Jul 30, 2024

Alexander Rouse

Verified Buyer

Jul 30, 2024

Lionella Zito

Verified Buyer

Jul 24, 2024

American Frame Customer’s Q&A

No question yet

American Frame Features and Benefits

American Frame offers several key features and benefits:

Custom Framing Options: A wide range of frames, mats, and glazing options to suit various artistic needs.
High-Quality Materials: PrecisionCut™ frames ensure a perfect fit every time.
DIY Frame Kits: Easy-to-assemble kits for those who prefer a hands-on approach.
Fine Art Printing: High-quality giclee printing services for fine art and photography.
Fast Turnaround Times: Most orders ship within four business days.
No Minimum Orders: Flexibility to order any size and quantity without minimum requirements.
Responsive Customer Care: Knowledgeable support team available for on-site and virtual consultations.
Volume Discounts: Savings on bulk orders for larger projects.
Free Shipping: Available on orders over $199 within the contiguous 48 states.
Eco-Friendly Practices: Commitment to sustainable and environmentally friendly practices.

American Frame simplifies the custom framing process, making it accessible and exceptional for everyone.

American Frame Pricing

American Frame offers a variety of custom framing options at different price points. The pricing depends on the type of frame, size, and additional services such as matting and glazing.

Standard Metal Frames: Affordable and durable, suitable for various artworks.
American Hardwoods Collection: Premium-quality wood frames, offering a more sophisticated look.
Canvas Float Frames: Designed specifically for canvas artworks, providing a modern and sleek appearance.
Econo-Wood Frames: Budget-friendly wood frames, ideal for cost-conscious customers.

Discounts and Promotions:

25% off on select premium custom frame products during clearance sales.
Free shipping on orders over $199 within the contiguous 48 states.
Volume discounts available for orders of 10 frames or more of the same size and profile.
15% off the first purchase of $50 or more when signing up for the email newsletter.

Additional Services:

Fine Art Printing: High-quality giclee printing services for fine art and photography.
Framing Supplies: Tools and accessories for DIY framing projects.

For the most accurate pricing, visit the American Frame website and use the online tools to customize and preview prices for specific framing options.

Payment Method

American Frame accepts various payment methods to facilitate customer transactions. These include major credit cards such as Visa, MasterCard, American Express, and Discover. Additionally, PayPal is supported for those who prefer using their PayPal accounts. Payments are processed securely to ensure customer information is protected.

For any issues or questions regarding payments, customers can reach out to American Frame's customer service for assistance.

American Frame FAQs

American Frame Alternatives

Top 10 americanframe.com alternatives:

Framebridge - Known for sturdy, beautiful frames and an easy-to-navigate website.
Level Frames - Offers premium UV-glazing options and a user-friendly site.
Simply Framed - Provides custom framing with a focus on simplicity and quality.
Frame It Easy - Specializes in affordable custom framing with various styles.
Art To Frame - Offers a wide range of frames and customization options.
Framed & Matted - Known for high-quality frames and excellent customer service.
Pictureframes.com - Provides extensive framing options and custom designs.
CanvasPop - Focuses on Canvas Prints and custom framing.
Frame Destination - Offers custom frames with a variety of materials.
Framatic - Known for modern, minimalist frames and easy ordering process.

How To Open A American Frame Account?

To open an account on americanframe.com, follow these steps:

Visit the website and locate the "Sign In" or "Register" option, usually found at the top right corner of the homepage.
Click on "Create an Account" or "Register".
Fill in the required personal information, such as name, email address, and password.
Confirm the email address by clicking on the verification link sent to the provided email.
Once verified, log in using the email and password.

Creating an account allows access to order history, saved designs, and exclusive offers.

American Frame Return Policy?

American Frame offers a return policy that accommodates various scenarios. Production errors or shipping damage are eligible for returns. Items that can be returned must be in their original condition and packaging. Return shipping credits and exchanges are available under certain conditions. Refunds are processed within 2 - 8 business days of receiving the returned items, and refunds are issued via the original payment method. Credit card refunds may take 2 - 3 business days to post to the account. New orders are considered separate transactions.